Privacy Policy

Last updated: August 31, 2026

This Privacy Policy explains how information about you is collected, used and disclosed by A.V. Electric ("A.V. Electric", "we" or "us") when you use our website https://electriciandelco.com (the "Website") and our electrician services ("Services"), or when you otherwise interact with us. It also describes your choices regarding the use, access and correction of personal information we collect about you. Please read it carefully and make sure you understand it before you use the Services.

This Website is owned and operated by, or on behalf of, A.V. Electric. By accessing and using the Services, you acknowledge that you have read and understood this Privacy Policy. We may update it from time to time. If we make changes, we will revise the date at the top of this page and, where appropriate, provide additional notice. We encourage you to review this page whenever you use the Services so you stay informed about our information practices.

Information You Provide to Us

We collect the information you give us directly. That includes what you submit when you complete a contact or estimate form on the Website, and what you tell us when you call, text or email us about work at your home or business. The information we collect typically includes your name, email address, mobile phone number, the service address or the area you are in, and a description of the electrical work you need.

We do not take payment through this Website. There is no online checkout. Estimates, invoices and payment for completed work are handled directly with you, off the Website.

Information We Collect Automatically

When you visit the Website, some information is collected automatically:

Log files

Standard server request logs record the type of browser you use, access times, the pages you view, your IP address, and the page you visited before navigating to the Website.

Cookies and other technologies

This website does not load analytics, advertising, or social media tracking scripts, and we do not use cookies for advertising or to track you across other websites. Our hosting provider, Cloudflare, records standard server request logs, including IP address, browser type, access times, and the page you came from, as part of delivering and securing the website.

Google Fonts and the embedded map

Every page of this Website loads its typefaces from Google Fonts (fonts.googleapis.com and fonts.gstatic.com), and our service area map is an embedded frame from Google Maps (www.google.com/maps/embed). Your browser requests that content from Google directly, which gives Google your IP address, your browser and device user agent, and the address of the page you are viewing. The Google Maps embed also sets Google's own cookies in your browser; we do not control or read them. Google's use of that data is governed by its own privacy policy. Nothing you type into a form on this Website is sent to Google.

How We Store Your Information

When you submit a form on the Website, the submission is delivered to us by email through Resend, our transactional email provider. The Website itself is hosted and delivered by Cloudflare. Contact details and the record of your request are stored in GoHighLevel, the customer relationship management and text messaging platform we use to respond to you and to send appointment and scheduling messages. Each of these providers processes that information on our behalf, only as needed to run the Website and to reply to your request, and each has its own published privacy practices.

Use of Information

We may use information about you to:

Provide, maintain and improve the Services;
Respond to your request, prepare an estimate, schedule a visit, and perform the work you have asked us to do;
Send you service-related messages about your job, including appointment confirmations and reminders, scheduling and dispatch updates, estimate and quote follow-ups, and replies to your inquiry, including by text message where you have provided your mobile number (see SMS / Text Messaging below);
Answer your comments, questions and requests and provide customer support;
Keep records of the work performed, including for warranty, permit, inspection and tax purposes;
Monitor and analyze how the Website is used so we can keep it working properly;
Detect, investigate and prevent fraud and other unlawful activity, and protect our rights and property and those of others;
Notify you about important changes to the Services, including changes to this Privacy Policy; and
Carry out any other purpose described to you at the time the information was collected.

We do not sell, rent, or trade your personal information. We may share your personal information only as follows:

With the vendors and service providers who operate the Website and our communications on our behalf, namely Resend, Cloudflare and GoHighLevel, and only to the extent necessary to provide the Services;
With Google, and only the technical request data your own browser sends it when a page loads our web fonts or the embedded service area map, as described above; we do not give Google your name, email address, phone number, or anything you enter in a form;
With subcontractors who perform or support the work you have requested, such as a licensed electrical contractor or a supplier working with us on your job, and only to the extent necessary to complete that work;
In response to a request for information where we believe disclosure is permitted by, in accordance with, or required by any applicable law, regulation or legal process, such as a subpoena or court order;
Where disclosure is necessary to enforce our rights under this Privacy Policy or any agreement we enter into with you, or to protect the rights, property and safety of A.V. Electric or of others;
In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company; and
With your consent or at your direction.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS / Text Messaging

A.V. Electric collects mobile phone numbers when you submit a form on this website, call us, or contact us directly. If you provide your number and check the SMS consent box on our contact form, you consent to receive text messages from us about your service request, including appointment confirmations and reminders, scheduling and dispatch updates, quote and estimate follow-ups, and replies to your inquiry.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out. You will receive one confirmation message and no further messages. Reply HELP for help, or contact us at avelectric013@gmail.com or (267) 692-2184.

Consent to receive text messages is not a condition of purchase of any goods or services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

External Links

The Website may contain links to external sites that we do not operate. Those sites have their own privacy policies, and we do not accept responsibility or liability for them. Please review a site's own policy before you submit any personal data to it. We are not responsible for the content or the privacy practices of any site we link to.

Security

We take reasonable steps, including physical, technical and organizational measures, to protect your personal information from unauthorized access and against unlawful processing, accidental loss, destruction and damage. Transmission of information over the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of information you send to us.

We retain your personal information for as long as it is necessary and relevant to our legitimate business interests, our agreement with you, and applicable legal obligations. That may include the retention needed to meet tax, permit and reporting requirements, to honor a warranty, and to resolve any dispute. We may also keep a record of your request to stop contacting you, for the sole purpose of making sure we continue to respect it.

Your Choices

Your contact information

You may access, update or correct the personal information you have given us, or ask us to delete it, by emailing avelectric013@gmail.com or calling (267) 692-2184. We may need to keep certain information to comply with our legal obligations or for legitimate business purposes, such as resolving a dispute or enforcing an agreement.

Text messages

You can stop our text messages at any time by replying STOP to any message you receive from us. You will get one confirmation message and no further messages. You can also ask us to stop by email or by phone using the details above. Stopping text messages does not stop us from calling or emailing you about work you have already asked us to do.

Cookies

Most web browsers accept cookies by default. If you prefer, you can usually set your browser to remove or reject browser cookies. As described above, this Website does not use cookies for advertising or cross-site tracking.

Children's Privacy

The Website and our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us using the details below and we will delete it.

Governing Law

This Privacy Policy and any dispute arising out of it are governed by the laws of the Commonwealth of Pennsylvania, without reference to its choice of law principles. Any legal action or proceeding arising under or relating to this Privacy Policy shall be brought exclusively in the state or federal courts located in Delaware County, Pennsylvania, and you consent to personal jurisdiction and venue in those courts.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

A.V. Electric
814 Chestnut St, Collingdale, PA 19023
avelectric013@gmail.com
(267) 692-2184